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Nadia Care

IT Support Specialist

Nadia Care · Boston, Massachusetts, United States

Posted 29 days ago · $60K-$70K

or apply directly on Nadia Care's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Nadia Care's roles stay open a median of 25 days
Reposted
No
Salary listed
Yes
100% of Nadia Care's roles list one
Ghost-job risk at Nadia Care
moderate
4 stale, 0 reposted of 16 open
Hiring momentum
20 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Nadia Care's own greenhouse board since 2026-08-03. Full hiring picture for Nadia Care.

About this role

The IT Support Specialist at Nadia Care will manage day-to-day IT support, user lifecycle management, and identity & access management for a remote-first team. Responsibilities include troubleshooting technical issues, onboarding and offboarding users, managing devices with Microsoft Intune, and ensuring compliance with security policies. The role requires hands-on experience in a fast-paced environment, focusing on both reactive support and proactive process improvements.

Our read on this posting4.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nadia Care as an employer.

What you need

  • 2-5+ years of IT support experience supporting a remote or distributed workforce in the healthcare field
  • 1-3+ years experience in startup environment
  • Experience handling PHI and working in HIPAA-regulated environments
  • Strong written and verbal communication skills
  • Customer service experience with a deep ability to remain patient, empathetic, and reassuring when supporting our team
  • Hands-on experience with Microsoft Intune

Nice to have

  • Familiarity with least-privilege access principles
  • SOC 2 familiarity
  • Experience with Microsoft Defender, Azure AD
  • Google Workspace administration experience

What you get

  • Unlimited time off after the 90-day introductory period for full-time salaried employees
  • Three weeks of paid time off after the 90-day introductory period for full-time hourly employees
  • Medical Insurance covering hospital, surgical, and prescription drug benefits
  • Dental Insurance for preventive care and procedures
  • Vision Insurance for routine eye exams and eyeglasses
  • Stock Option Grant

Worth weighing

  • Compensation range is between $60K-$70K, depending on experience
  • Remote positions limited to candidates in the contiguous US only, excluding certain states
  • Fast-paced environment may require balancing multiple priorities

Summarised from Nadia Care's posting. Read the full original.

Listed by Nadia Care on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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