or apply directly on MyHeritage's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days MyHeritage's roles stay open a median of 26 days
- Reposted
- No
- Salary listed
- No 0% of MyHeritage's roles list one
- Ghost-job risk at MyHeritage
- high 3 stale, 0 reposted of 8 open
- Hiring momentum
- 10 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from MyHeritage's own greenhouse board since 2026-08-03. Full hiring picture for MyHeritage.
About this role
As a Retention Representative at MyHeritage, you will engage with customers who have requested refunds for their annual subscriptions, addressing their concerns and offering tailored solutions to retain them. You will also promote long-term subscription options to meet customer needs, contributing to their journey of family discovery.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MyHeritage as an employer.
What you need
- Fluent English speaker
- Experience in sales or retention
- Fast learner and problem-solver
- Motivated, independent, and proactive
Nice to have
- Additional languages
- Telemarketing experience
What you get
- High salaries
- Comprehensive benefits package
- Flexibility in shifts
- Hybrid work model with flexible working hours
- Modern, beautiful office in Tel Aviv
- On-site gym and pilates classes
Worth weighing
- No specific salary figures provided
- Role focuses on customer retention and may involve handling complaints
- Emphasis on a fun working atmosphere may vary by team
Summarised from MyHeritage's posting. Read the full original.
Listed by MyHeritage on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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