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Moniepoint

Implementation Officer (Plateau)

Moniepoint · Plateau, Nigeria

Posted 14 days ago

or apply directly on Moniepoint's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Moniepoint's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Moniepoint's roles list one
Ghost-job risk at Moniepoint
high
80 stale, 17 reposted of 151 open
Hiring momentum
213 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Moniepoint's own greenhouse board since 2026-08-03. Full hiring picture for Moniepoint.

About this role

The Implementation Officer at Moniepoint is responsible for guiding new retail customers through the onboarding process of the Moniebook POS system. This role involves creating tailored onboarding plans, conducting training sessions, monitoring adoption rates, and building strong relationships with customers to ensure they successfully integrate the system into their operations. The officer will also document customer interactions and provide feedback to improve the onboarding process.

Our read on this posting3.2out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Moniepoint as an employer.

What you need

  • 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
  • Must have completed NYSC or possess a valid exemption/exclusion certificate
  • Proven track record of successfully onboarding customers to software platforms and driving product adoption
  • Excellent communication and presentation skills with ability to train diverse audiences
  • Strong problem-solving and analytical skills
  • Customer-first mindset with genuine passion for helping people succeed

Nice to have

  • Experience creating training materials, documentation, or knowledge base content
  • Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices

What you get

  • Attractive salary
  • Pension
  • Health insurance
  • Annual bonus
  • Other benefits

Worth weighing

  • Role involves high-touch onboarding which may require significant time and effort from the officer
  • Success metrics are heavily focused on customer adoption and retention within a short timeframe
  • Position is outsourced, which may affect job security and company integration

Summarised from Moniepoint's posting. Read the full original.

Listed by Moniepoint on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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