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MongoDB

Senior Product Manager, Post Sales

MongoDB · Austin; New York City; Palo Alto; Seattle

Posted about 3 months ago

or apply directly on MongoDB's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
MongoDB's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of MongoDB's roles list one
Ghost-job risk at MongoDB
high
407 stale, 7 reposted of 411 open
Hiring momentum
575 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from MongoDB's own greenhouse board since 2026-08-03. Full hiring picture for MongoDB.

About this role

As a Senior Product Manager on the IT GTM team, you will be responsible for the product strategy and roadmap for post-sales technology platforms, including CRM and support operations. Your role involves collaborating with business and engineering leaders to enhance customer and agent experiences, drive operational efficiency, and support business growth through scalable solutions. You will also manage product backlogs, prioritize work based on impact, and ensure successful product delivery in an Agile environment.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MongoDB as an employer.

What you need

  • 6+ years of Product Management experience in enterprise SaaS or cloud platforms
  • Strong domain expertise in Customer Support tooling and Post-Sales solutions
  • Experience building custom workflow applications, automation platforms, or AI-powered tools
  • Deep knowledge of Sales and Service Cloud and customer lifecycle processes
  • Experience working with telemetry, analytics, and customer health data
  • Ability to partner effectively with engineering, operations, and business stakeholders

What you get

  • equity
  • participation in the employee stock purchase program
  • flexible paid time off
  • 20 weeks fully-paid gender-neutral parental leave
  • fertility and adoption assistance
  • 401(k) plan

Worth weighing

  • no specific mention of the technology stack used
  • role involves managing cross-team dependencies which may require strong interpersonal skills
  • hybrid working model may not suit all candidates

Summarised from MongoDB's posting. Read the full original.

Listed by MongoDB on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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