Service Operations Associate (Denver, Boulder, Fort Collins - CO)
Mercer Advisors · Denver (HQ)
Posted about a month ago
or apply directly on Mercer Advisors's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 33 days Mercer Advisors's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Mercer Advisors's roles list one
- Ghost-job risk at Mercer Advisors
- high 52 stale, 5 reposted of 104 open
- Hiring momentum
- 167 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Mercer Advisors's own greenhouse board since 2026-08-03. Full hiring picture for Mercer Advisors.
About this role
The Service Operations Associate I role at Mercer Advisors involves executing administrative and transactional functions to support client service delivery. This includes processing client paperwork, managing service requests, and coordinating with custodians. The position is essential for maintaining operational excellence and compliance, while also offering a clear career path for advancement within the operations team.
- benefits
- 5/5
- freshness
- 3/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mercer Advisors as an employer.
What you need
- High School diploma with a Bachelor's degree highly preferred
- Two to Four years of job related experience
- Financial services industry experience required
- Ability to prioritize in a fast-paced environment while maintaining client focus and attention to detail
- Excellent verbal and written communication skills
- Strong MS Word, Excel, and Outlook skills required
Nice to have
- Prior experience working in an office environment with a customer service focus helpful
- Notary designation a plus
- Prior use of CRM system (Salesforce) a plus
What you get
- Company Paid Basic Life & AD&D Insurance
- Company Paid Short-Term and Long-Term Disability Insurance
- Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
- Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan
- Kaiser Medical plans available in California
- Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan
Worth weighing
- Role is not client-facing, which may not appeal to those seeking direct client interaction
- Position requires availability during standard business hours, with potential for early or late hours
- Job involves routine administrative tasks, which may not be as dynamic as other roles in the financial sector
Summarised from Mercer Advisors's posting. Read the full original.
Listed by Mercer Advisors on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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