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Matchgroup

Global Escalations Specialist, Member Experience (Singapore)

Matchgroup · Singapore

Posted 27 days ago

or apply directly on Matchgroup's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
Matchgroup's roles stay open a median of 44 days
Reposted
No
Salary listed
No
1% of Matchgroup's roles list one
Ghost-job risk at Matchgroup
low
0 stale, 3 reposted of 77 open
Hiring momentum
117 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Matchgroup's own lever board since 2026-08-04. Full hiring picture for Matchgroup.

About this role

The Global Escalations Specialist role at Tinder involves managing complex member escalations related to safety concerns, abuse reports, and platform issues. The position is part of the Member Experience organization and focuses on ensuring compliance with Tinder's Community Guidelines and Terms of Service while providing support to users.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Matchgroup as an employer.

What you need

  • Ability to manage complex member escalations
  • Understanding of safety concerns and abuse reports
  • Familiarity with platform issues and support operations
  • Knowledge of Community Guidelines and Terms of Service

Worth weighing

  • Entry-level position may limit immediate career growth opportunities
  • Focus on compliance and support may not provide exposure to broader business functions

Summarised from Matchgroup's posting. Read the full original.

Listed by Matchgroup on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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