Makpar

Tier 1 Service Desk Specialist

Makpar · Remote, US-Based

Posted 17 days ago

or apply directly on Makpar's site. We never take the application ourselves.

Is this posting real?

This role has been open
17 days
Makpar's roles stay open a median of 59 days
Reposted
No
Salary listed
No
0% of Makpar's roles list one
Ghost-job risk at Makpar
high
8 stale, 2 reposted of 9 open
Hiring momentum
23 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-06

Measured from postings appearing on and disappearing from Makpar's own lever board since 2026-08-04. Full hiring picture for Makpar.

About this role

The Tier 1 Service Desk Specialist at Makpar will manage incidents, problems, and service requests while providing administrative and technical support for the Enterprise Service Desk. This role requires the application of fundamental technical concepts and practices, and the work will be performed under supervision. The position is full-time and hourly, focusing on using ServiceNow or Remedy for ticket handling.

Our read on this posting2.8out of 5
benefits
2/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Makpar as an employer.

What you need

  • Practical experience and training in technical assignments
  • Ability to manage incidents, problems, and service requests
  • Experience with ServiceNow or Remedy for handling tickets

What you get

  • Great benefits package
  • Excellent training and career development opportunities
  • Flexible work schedules
  • Generous compensation package

Worth weighing

  • Position is entry-level and may involve routine tasks
  • Work is performed under supervision, which may limit autonomy

Summarised from Makpar's posting. Read the full original.

Listed by Makpar on their lever job board, last confirmed open on 2026-10-06. PitchMeAI is not the employer.

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