or apply directly on Mable's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 50 days Mable's roles stay open a median of 64 days
- Reposted
- No
- Salary listed
- No 0% of Mable's roles list one
- Ghost-job risk at Mable
- high 21 stale, 0 reposted of 23 open
- Hiring momentum
- 40 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Mable's own lever board since 2026-08-04. Full hiring picture for Mable.
About this role
The Contact Centre Manager at HomeMade is responsible for managing the daily operations of the contact centre team, ensuring high-quality service delivery and continuous improvement. This role involves collaborating with the Head of Operations and other stakeholders to enhance processes and customer experiences, utilizing data-driven insights and team leadership to achieve customer-focused outcomes.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mable as an employer.
What you need
- Experience in managing a contact centre or similar environment
- Strong leadership skills
- Ability to drive continuous improvement initiatives
- Excellent communication and interpersonal skills
- Data-driven decision-making capabilities
What you get
- 14 weeks of paid parental leave for primary carers and 6 weeks for secondary carers plus superannuation
- Hybrid workplace with flexibility for remote work
- One extra paid leave day per quarter
- Floating public holiday to acknowledge significant days
- Reward and Recognition program for celebrating wins
Worth weighing
- No specific salary information provided
- Focus on customer advocacy and process improvement may require strong change management skills
- Emphasis on values may indicate a culture-driven environment that prioritizes employee engagement
Summarised from Mable's posting. Read the full original.
Listed by Mable on their lever job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
More roles at Mable
- Clinical NurseSydney, Brisbane, Melbourne
- Senior Manager, Brand (12-month fixed term)Sydney
- Engineering Team LeadSydney, Brisbane, Melbourne
- Senior Manager, Digital ExperienceSydney
- Marketing Tracking & Measurement ManagerSydney
- Senior Marketing Specialist - HomeMadeSydney
- CRM Specialist - Engagement and AdoptionSydney, Brisbane, Melbourne
- Customer Support SpecialistSydney