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Lumos

IT Jr. Engineer - Support Technician

Lumos · Daleville, Virginia

Posted 14 days ago

or apply directly on Lumos's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Lumos's roles stay open a median of 21 days
Reposted
No
Salary listed
No
0% of Lumos's roles list one
Ghost-job risk at Lumos
moderate
9 stale, 1 reposted of 28 open
Hiring momentum
44 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Lumos's own greenhouse board since 2026-08-03. Full hiring picture for Lumos.

About this role

As an IT Jr. Engineer - Support Technician at Lumos, you will provide hands-on and remote technical support for various devices and systems, manage user accounts, and resolve technical issues as the first point of contact. Your role will involve troubleshooting, installing equipment, and offering guidance to the Helpdesk team while participating in a rotating on-call schedule for after-hours support. You will also assist with project timelines and collaborate with other teams to ensure smooth operations across the organization.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lumos as an employer.

What you need

  • High school diploma or equivalent required
  • 2+ years working as an IT Technician or in a similar technical support role
  • Proficiency in Microsoft networking and familiarity with Cisco networking
  • Experience working in a .NET environment
  • Strong knowledge of Microsoft Office applications
  • Logical hardware and software troubleshooting abilities

Nice to have

  • Associates degree preferred
  • Preferred Certifications: Microsoft Certified Professional (MCP) in Windows 11, CompTIA A+ Certification, CompTIA Network+ Certification
  • Strong customer service orientation
  • Basic project management skills
  • Self-motivated and able to work effectively with minimal supervision

What you get

  • Comprehensive health, dental, and vision coverage
  • Competitive compensation packages, including bonus options for eligible positions
  • Paid Time Off & Paid Holidays
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs)
  • 100% employer-paid life and disability insurance
  • Employee Assistance Program (EAP)

Worth weighing

  • Travel to remote locations may be required, including occasional overnight stays
  • Participation in a rotating on-call schedule for after-hours issues
  • Physical requirements include moving equipment weighing up to 50 lbs and working in various environments

Summarised from Lumos's posting. Read the full original.

Listed by Lumos on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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