Customer Service Representative-Patient Access and Support Services
Luminis Health · Annapolis, MD
Posted about a month ago
or apply directly on Luminis Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 33 days Luminis Health's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Luminis Health's roles list one
- Ghost-job risk at Luminis Health
- low 0 stale, 3 reposted of 425 open
- Hiring momentum
- 635 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Luminis Health's own greenhouse board since 2026-08-03. Full hiring picture for Luminis Health.
About this role
The Customer Service Representative for Patient Access and Support Services will communicate with patients and medical staff, ensuring excellent customer service. Daily tasks include processing patient information for registrations and admissions, managing workflow, answering phone inquiries, and collecting financial responsibilities from patients. The role also involves training new staff and staying updated on departmental and hospital changes.
- benefits
- 4/5
- freshness
- 3/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Luminis Health as an employer.
What you need
- High school diploma or GED
- Minimum typing speed of 20 wpm
- Excellent communication skills
- Basic computer skills and knowledge of web-based applications
- Ability to maintain a 98% accuracy rate in patient information processing
Nice to have
- Two years of previous registration or insurance experience in a healthcare environment
- Knowledge of medical terminology
- Certification in Medical Interpretation if serving as a bilingual/multilingual interpreter
What you get
- Medical, Dental, and Vision Insurance
- Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
- Paid Time Off
- Tuition Assistance Benefits
- Employee Referral Bonus Program
- Paid Holidays, Disability, and Life/AD&D for full-time employees
Worth weighing
- Pay range is $17.50 - $26 USD
- No required licenses or certifications mentioned
- Physical demands and work environment are typical for the role, but reasonable accommodations are available for disabilities
Summarised from Luminis Health's posting. Read the full original.
Listed by Luminis Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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