Lucid Motors

Customer Care Specialist (Full Time)

Lucid Motors · Southfield, MI

Posted 19 days ago · $21 - $25

or apply directly on Lucid Motors's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Lucid Motors's roles stay open a median of 43 days
Reposted
No
Salary listed
Yes
4% of Lucid Motors's roles list one
Ghost-job risk at Lucid Motors
low
0 stale, 11 reposted of 338 open
Hiring momentum
545 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Lucid Motors's own greenhouse board since 2026-08-03. Full hiring picture for Lucid Motors.

About this role

As a Customer Care Specialist at Lucid, you will assist customers with technical issues related to their vehicles, providing support through various communication channels like phone, email, SMS, and chat. Your role will involve maintaining the knowledge base, evaluating troubleshooting processes, and ensuring customer satisfaction through effective relationship management and technical expertise.

Our read on this posting4.0out of 5
benefits
4/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lucid Motors as an employer.

What you need

  • 2+ years of experience in technical support and troubleshooting
  • High school Diploma or GED
  • Availability to work weekends and support flexible schedules
  • Positive attitude and commitment to providing a great customer experience
  • Excellent communication and technical comprehension skills
  • Detail-oriented and highly precise

Nice to have

  • Automotive industry or Electric Vehicle (EV) experience
  • Fluent in multiple languages (Canadian French, Spanish or others)

What you get

  • Medical, dental, and vision insurance
  • Life and disability coverage
  • Paid time off
  • Paid holidays
  • Paid sick leave
  • 401(k) retirement plan

Worth weighing

  • Full time attendance during a mandatory 3-week training is required
  • Work-from-home flexibility is based on individual performance and is not guaranteed
  • Shift hours are from 3:30 pm to 12:00 am EDT

Summarised from Lucid Motors's posting. Read the full original.

Listed by Lucid Motors on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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