or apply directly on Lightspeed Systems's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Lightspeed Systems's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Lightspeed Systems's roles list one
- Ghost-job risk at Lightspeed Systems
- high 8 stale, 0 reposted of 11 open
- Hiring momentum
- 18 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Lightspeed Systems's own greenhouse board since 2026-08-03. Full hiring picture for Lightspeed Systems.
About this role
As a Technical Support Specialist at Lightspeed Systems, you will provide front-line technical support to customers, helping them troubleshoot and resolve issues with the company's product suite. Your role will involve direct communication with customers via various channels, assisting with product setup and configuration, and collaborating with Product and Engineering teams to address complex challenges. You will also document issues, monitor support queues, and contribute to knowledge base articles.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lightspeed Systems as an employer.
What you need
- Bachelor’s degree in information technology, Computer Science, or a related field
- 6+ months of technical support, help desk, or customer support experience
- Strong troubleshooting and problem-solving skills
- Familiarity with Windows and macOS operating systems
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
What you get
- Snacks galore and a private chef serving up lunch Tuesday through Thursday
- A state-of-the-art fitness center (with outfitted locker rooms)
- Physical therapist onsite regularly
- Indoor and outdoor casual collaboration spots
- Pet-friendly office environment
- A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun
Worth weighing
- No salary listed
- Position requires current, permanent authorization to work in the United States; no visa sponsorship available
- Role involves a mix of technical troubleshooting and customer service in a fast-paced SaaS environment
Summarised from Lightspeed Systems's posting. Read the full original.
Listed by Lightspeed Systems on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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