ServiceNow Business Analyst
LIGHTFEATHER IO LLC · United States
Posted 12 days ago · $110,000–$130,000
or apply directly on LIGHTFEATHER IO LLC's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days LIGHTFEATHER IO LLC's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- Yes 100% of LIGHTFEATHER IO LLC's roles list one
- Ghost-job risk at LIGHTFEATHER IO LLC
- low 1 stale, 0 reposted of 18 open
- Hiring momentum
- 123 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from LIGHTFEATHER IO LLC's own greenhouse board since 2026-08-03. Full hiring picture for LIGHTFEATHER IO LLC.
About this role
The Senior ServiceNow Business Analyst at LightFeather will lead the requirements gathering and process design for federal agency clients, acting as a bridge between business stakeholders and technical teams. Responsibilities include translating complex requirements into ServiceNow solutions, conducting gap analyses, mentoring junior staff, and ensuring compliance with federal standards while maintaining high data quality.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of LIGHTFEATHER IO LLC as an employer.
What you need
- U.S. Citizenship
- Ability to obtain and maintain a Secret Level security clearance
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field
- 5+ years of experience as a Business Analyst, with at least 3 years dedicated to the ServiceNow platform
- Proven experience working in the federal contracting space (DoD, DHS, or Civilian agencies)
- Experience working in an Agile/Scrum environment
Nice to have
- ITIL v4 Foundation (or higher)
- Project Management Professional (PMP) or Agile certifications (CSM, SAFe PO/PM)
Worth weighing
- Salary range provided is $110,000–$130,000 annually, based on experience
- Position requires U.S. citizenship and a Secret-level security clearance due to federal contract requirements
- Role involves working fully remote but requires alignment with EST hours
Summarised from LIGHTFEATHER IO LLC's posting. Read the full original.
Listed by LIGHTFEATHER IO LLC on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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