Customer Service Executive - Collections
Liberis · Nottingham, United Kingdom
Posted about 3 months ago
or apply directly on Liberis's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Liberis's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 0% of Liberis's roles list one
- Ghost-job risk at Liberis
- high 29 stale, 0 reposted of 29 open
- Hiring momentum
- 52 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Liberis's own greenhouse board since 2026-08-03. Full hiring picture for Liberis.
About this role
As a Customer Service Executive in the Collections team at Liberis, you will manage the in-house collection process, focusing on improving collection rates while ensuring a positive customer experience. Your daily tasks will include monitoring receivables, engaging with customers through calls and emails, and strategizing to minimize accounts sent for debt collection. You will also be responsible for maintaining high standards of accuracy and fairness in all interactions.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Liberis as an employer.
What you need
- Fluency in English and one additional language (German, Czech, or Slovak)
- Demonstrated experience within a collections team, preferably in SME collections
- Proven ability to self-manage and prioritise tasks effectively
- Excellent interpersonal communication skills
- High level of integrity in all actions and decisions
- Proficiency in Excel
Worth weighing
- No specific salary or benefits mentioned
- Role involves direct customer engagement which may require handling difficult conversations
- Emphasis on independent decision-making may not suit everyone
- Experience in SME collections preferred but not mandatory
Summarised from Liberis's posting. Read the full original.
Listed by Liberis on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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