or apply directly on LastPass's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days LastPass's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of LastPass's roles list one
- Ghost-job risk at LastPass
- high 8 stale, 1 reposted of 15 open
- Hiring momentum
- 23 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from LastPass's own greenhouse board since 2026-08-03. Full hiring picture for LastPass.
About this role
As a Principal Technical Writer at LastPass, you will lead the content strategy for digital support, creating and managing various forms of support content to enhance customer understanding and success with the products. Your role involves collaborating with engineering, product, and UX teams to ensure accurate customer-facing language and optimizing content delivery through analytics and strategic management.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of LastPass as an employer.
What you need
- Proven experience in DITA XML authoring, including fluency in the DITA authoring language and associated toolsets
- Demonstrated ability to define and execute documentation strategy across multiple product lines, aligning content with business and customer goals
- Strong understanding of search technologies, including indexing, ranking signals, metadata structures, and taxonomy design
- Fluency in AI tools for content work, including using AI to identify performance gaps, generate and refine drafts, and accelerate quality improvements at scale
- Proven experience with content delivery tools, systems, and content components across backend and frontend environments
- Recognised within cross-functional teams as a trusted editorial partner who brings clarity to complex technical topics
Nice to have
- Familiarity with localization processes and translations coordination
- Experience with chatbot platforms or interactive content delivery
- Savviness with XML/HTML and experience working across a variety of CMS and publishing platforms
What you get
- Competitive compensation
- Flexible Paid Time Off policies, including Quarterly Self-Care Days and Volunteer Days
- Parental leave
- Comprehensive health coverage, including dependents
- Home office setup support
- LastPass Families free account for up to 5 members
Worth weighing
- No salary listed
- Remote position may require self-motivation and discipline
- Role involves collaboration across multiple teams, which may lead to competing priorities
Summarised from LastPass's posting. Read the full original.
Listed by LastPass on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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