Customer Service Representative Opportunities
Kogan · South Melbourne, Victoria
Posted about 3 months ago
or apply directly on Kogan's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Kogan's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 0% of Kogan's roles list one
- Ghost-job risk at Kogan
- high 22 stale, 0 reposted of 22 open
- Hiring momentum
- 25 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Kogan's own lever board since 2026-08-04. Full hiring picture for Kogan.
About this role
As a Customer Service Representative at Kogan.com, you will be responsible for delivering exceptional customer experiences by resolving queries and advocating for customers. You will play a key role in gathering feedback to help improve the overall customer experience, contributing to the growth of the business in a fast-paced eCommerce environment.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kogan as an employer.
What you need
- Customer-centric mindset
- Ability to resolve queries
- Strong advocacy for customers
- Full-time Australian working rights
- Willingness to undergo a National Police Record check
Nice to have
- Recent graduate
- Passion for tech and customer experiences
Worth weighing
- Fast-paced business environment
- Generic cover letters are discouraged
- Candidates will undergo testing as a first step in the application process
Summarised from Kogan's posting. Read the full original.
Listed by Kogan on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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