or apply directly on Kodiak Solutions's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Kodiak Solutions's roles stay open a median of 24 days
- Reposted
- No
- Salary listed
- No 0% of Kodiak Solutions's roles list one
- Ghost-job risk at Kodiak Solutions
- moderate 3 stale, 3 reposted of 10 open
- Hiring momentum
- 24 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Kodiak Solutions's own greenhouse board since 2026-08-03. Full hiring picture for Kodiak Solutions.
About this role
The Product Support Analyst at Kodiak Solutions will work within the Product Engineering team to support and implement software by handling incidents, requests, and changes. The role involves learning technical skills to resolve customer support cases, understanding product datasets and codebases, and managing workload through a ticketing system. Communication across various teams is essential as the analyst gains product knowledge and adheres to compliance standards.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kodiak Solutions as an employer.
What you need
- Bachelor's degree in Computer Science, MIS, Information Systems or engineering fields, or equivalent experience
- 3+ years of relevant experience in product support and/or product implementation
- Min 3 years of experience with Microsoft SQL Stack (T-SQL, SSIS, SSRS)
- Ability to develop product knowledge in a domain area, and across product lines
- Ability to work in a shifting environment while maintaining various levels of standardization and consistency
- Experience with ticketing system(s) preferably ServiceNow
Nice to have
- Experience with Microsoft Azure and/or Snowflake, a plus
- Technology certifications, a plus
Worth weighing
- Role involves significant learning and support responsibilities, which may not appeal to all candidates.
- No specific salary or benefits information provided in the posting.
Summarised from Kodiak Solutions's posting. Read the full original.
Listed by Kodiak Solutions on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.