or apply directly on Known's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Known's roles stay open a median of 59 days
- Reposted
- No
- Salary listed
- Yes 91% of Known's roles list one
- Ghost-job risk at Known
- high 17 stale, 1 reposted of 22 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Known's own greenhouse board since 2026-08-03. Full hiring picture for Known.
About this role
As a Senior Workplace Technology Engineer, you will manage the Atlassian environment, focusing on Jira Service Management to design and maintain service desks and workflows. Your role involves configuring platforms, writing automation, and managing identity access through Entra ID, while collaborating with IT and business teams to enhance system connectivity and efficiency.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Known as an employer.
What you need
- 5+ years administering the Atlassian suite, with deep hands-on experience in Jira Service Management (service desk setup, complex workflows, SLAs, and automation)
- Entra ID administration experience: conditional access, groups, app registrations, and identity governance
- Strong knowledge of SCIM provisioning and how identity flows into SaaS applications
- Experience administering several of the following: Slack, Google Workspace, Microsoft 365, Jamf, Zoom, Lumos
- Comfort building automation. Experience with N8N, scripting, or AI tools like Claude is a strong plus
- Strong documentation skills
Nice to have
- Atlassian certifications (ACP) or Microsoft identity certifications (SC-300)
- Experience scaling SaaS operations at a growing company
- History of replacing manual access processes with automated provisioning
What you get
- Unlimited paid time off
- 401k with company matching and no vesting period
- Annual bonuses
- Generous medical plan
- Paid parental leave
Worth weighing
- Hybrid work model with 2 days/week in NYC office preferred, but fully remote candidates considered
- Base salary range of $130k-$150k, which may be lower than industry standards for similar roles
Summarised from Known's posting. Read the full original.
Listed by Known on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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