or apply directly on Klaviyo's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 70 days Klaviyo's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 0% of Klaviyo's roles list one
- Ghost-job risk at Klaviyo
- high 141 stale, 6 reposted of 141 open
- Hiring momentum
- 203 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Klaviyo's own greenhouse board since 2026-08-03. Full hiring picture for Klaviyo.
About this role
As a Senior Staff Engineer on the Customer Agent team at Klaviyo, you will lead the technical and product direction for a conversational AI system that enables brands to serve customers at scale. Your role involves hands-on problem-solving, architecture design, and collaboration with cross-functional teams to shape the product roadmap. You will also mentor other engineers and ensure the reliability of the system in a production environment.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Klaviyo as an employer.
What you need
- Experience architecting, building, scaling, and supporting a production agentic system end to end
- Hands-on experience with orchestration, evaluation, guardrails, and non-deterministic failure handling
- Ability to set technical and product direction for an entire product area
- Strong communication skills for conveying complex technical trade-offs
- Experience writing code, reviewing designs, and debugging production issues
Nice to have
- Experience running a multi-tenant agent platform at production scale
- Experience building 0-to-1 products or working in startup environments
- Track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products
What you get
- Base salary range of $216,000 — $324,000 USD
- Participation in the company’s annual cash bonus plan
- Variable compensation for sales and customer success roles
- Equity and sign-on payments
- Comprehensive range of health, welfare, and wellbeing benefits based on eligibility
- Up to 10% travel for onboarding, client work, team meetings, and industry events
Worth weighing
- In-office role based in Boston, MA
- No specific salary/OTE range provided during the hiring process, but recruiter can provide details
- The role may involve dealing with complex, non-deterministic systems which can be challenging
Summarised from Klaviyo's posting. Read the full original.
Listed by Klaviyo on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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