or apply directly on Kaseya Careers's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Kaseya Careers's roles stay open a median of 49 days
- Reposted
- No
- Salary listed
- No 5% of Kaseya Careers's roles list one
- Ghost-job risk at Kaseya Careers
- high 76 stale, 7 reposted of 142 open
- Hiring momentum
- 205 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Kaseya Careers's own greenhouse board since 2026-08-03. Full hiring picture for Kaseya Careers.
About this role
The Technical Support Engineer – L1 at Kaseya will provide professional technical support to customers via chat, phone, and ticketing systems. The role involves troubleshooting issues related to Linux/UNIX and Windows operating systems, virtualization technologies, and networking, while ensuring high levels of customer satisfaction and meeting internal performance targets.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kaseya Careers as an employer.
What you need
- Working knowledge of Linux/UNIX and Windows operating systems
- Hands-on experience with Linux commands, PuTTY/SSH, system boot troubleshooting, BIOS/UEFI, and basic system/application log analysis
- Knowledge of Windows Server Core administration, Active Directory permissions/ACLs, Group administration, storage technologies, file systems, and backup/recovery concepts
- Basic knowledge of networking and troubleshooting, including OSI model, TCP/IP, DNS, DHCP, HTTP/HTTPS, firewall rules, ports, latency, and CLI tools
- Excellent written and verbal communication skills
- Proven customer service experience in an IT support environment
Nice to have
- Industry-accepted certification or equivalent work experience in CompTIA A+
- CompTIA Network+, CompTIA Server+, or CompTIA Security+ certification or equivalent experience
- Microsoft Certified Azure Administrator certification or equivalent experience
- Red Hat Linux certification or equivalent experience
- VMware VCP certification or equivalent virtualization experience
Worth weighing
- Role is focused on Level 1 support, which may limit exposure to more complex technical challenges
- Onsite position in Bangalore may not suit candidates looking for remote work options
Summarised from Kaseya Careers's posting. Read the full original.
Listed by Kaseya Careers on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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