or apply directly on Kaseya Careers's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Kaseya Careers's roles stay open a median of 49 days
- Reposted
- No
- Salary listed
- No 5% of Kaseya Careers's roles list one
- Ghost-job risk at Kaseya Careers
- high 76 stale, 7 reposted of 142 open
- Hiring momentum
- 205 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Kaseya Careers's own greenhouse board since 2026-08-03. Full hiring picture for Kaseya Careers.
About this role
As an IT Support Specialist I at Kaseya, you will provide hands-on technical support to users, focusing on troubleshooting hardware and software issues, particularly within Microsoft 365 and various operating systems. You will work closely with the IT Service Desk team to resolve incidents, manage user accounts, and ensure effective communication across departments, while also documenting requests and following up to confirm resolutions.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kaseya Careers as an employer.
What you need
- Experience supporting Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) in an end user environment.
- Hands on experience with Microsoft Intune for device management and user provisioning.
- Comfortable handling daily account operations including new user setup, MFA resets, and password resets.
- Hands on experience troubleshooting IT hardware (laptops, desktops, monitors, peripherals) and operating systems (Windows, macOS).
- Associate's degree, or 2+ years of IT experience in lieu of a degree.
Nice to have
- Bachelor's degree in Computer Science, Networking, IT, or a related field.
- Active Directory experience (user and group management, hybrid identity).
- Microsoft 365 admin center experience (license management, admin tasks).
- Familiarity with security tooling (2FA/IAM platforms, malware and phishing remediation).
- Networking concepts (VoIP, routing, DHCP, DNS, TCP/IP).
Worth weighing
- Onsite work required 5 days a week during business hours, with potential after hours and weekend support.
- Role involves L1 and L2 issue resolution, which may limit exposure to higher-level IT challenges.
Summarised from Kaseya Careers's posting. Read the full original.
Listed by Kaseya Careers on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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