or apply directly on Kaizen Gaming's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Kaizen Gaming's roles stay open a median of 83 days
- Reposted
- No
- Salary listed
- No 0% of Kaizen Gaming's roles list one
- Ghost-job risk at Kaizen Gaming
- high 83 stale, 7 reposted of 83 open
- Hiring momentum
- 115 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-25
Measured from postings appearing on and disappearing from Kaizen Gaming's own greenhouse board since 2026-08-03. Full hiring picture for Kaizen Gaming.
About this role
The Backoffice Agent at Kaizen Gaming is responsible for supporting back office functions to ensure an excellent customer experience. Daily tasks include handling customer inquiries, monitoring operational queues, collaborating with internal teams, and managing Responsible Gaming cases. The role also involves investigating issues, adhering to compliance standards, and proposing workflow improvements.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kaizen Gaming as an employer.
What you need
- Associate’s degree or equivalent experience in business, administration, or a related field
- Minimum 1–2 years of experience in customer operations or a back office role
- Strong attention to detail and organizational skills
- Familiarity with CS systems and data management tools
- Excellent communication skills and a proactive approach to problem-solving
- Fluency in Spanish and English
Worth weighing
- No salary listed
- Role involves handling sensitive issues related to Responsible Gaming and possible suicide attempts, which may be emotionally challenging
- The position is hybrid, which may require flexibility in work arrangements
Summarised from Kaizen Gaming's posting. Read the full original.
Listed by Kaizen Gaming on their greenhouse job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.
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