Tier I Technical Support Specialist — Smart Cooler Vending

Posted 11 days ago

or apply directly on Jobgether's site. We never take the application ourselves.

Is this posting real?

This role has been open: 11 days
Reposted: No
Salary listed: No
Ghost-job risk at Jobgether: low
Hiring momentum: 24620 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-20

Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.

About this role

The Tier I Technical Support Specialist role involves providing remote technical support for smart cooler vending equipment. Daily tasks include assisting customers with onboarding, addressing machine-status concerns, troubleshooting app-related issues, and handling payment transaction queries. The specialist will document interactions and collaborate with a Tier II technical team for more complex issues.

Our read on this posting2.6out of 5

benefits: 1/5
freshness: 5/5
career value: 3/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.

What you need

Experience in technical support or customer service
Strong communication skills
Ability to troubleshoot technical issues
Organizational skills
Customer-focused mindset

Worth weighing

Role is fully remote
Focus on first-line troubleshooting may limit exposure to advanced technical skills
Position involves working closely with a Tier II team for complex issues

Summarised from Jobgether's posting. Read the full original.

Listed by Jobgether on their lever job board, last confirmed open on 2026-09-20. PitchMeAI is not the employer.

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