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JetBrains

Enterprise Customer Success Engineer (Post-Sales) - US

JetBrains · Foster City, California; Marlton, New Jersey; Remote, United States

Posted about a month ago

or apply directly on JetBrains's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
JetBrains's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of JetBrains's roles list one
Ghost-job risk at JetBrains
high
58 stale, 2 reposted of 73 open
Hiring momentum
114 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from JetBrains's own greenhouse board since 2026-08-03. Full hiring picture for JetBrains.

About this role

As an Enterprise Customer Success Engineer at JetBrains, you will serve as a technical point of contact for enterprise customers, helping them adopt JetBrains products and ensuring they achieve their desired business outcomes. Your role involves managing technical relationships, advocating for customers within the company, and collaborating with account teams to develop strategies for account expansion. You will also provide technical advice, recommend product enhancements, and stay updated on technology trends relevant to software development.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of JetBrains as an employer.

What you need

  • Proven experience in technical consulting, technical customer success, or other customer-facing technical roles
  • Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field
  • Hands-on knowledge of AI/LLMs in the field of software development
  • Strong verbal and written communication skills in English and the local language of your office
  • Exceptional presentation skills for demonstrating JetBrains products to customers
  • The ability to quickly identify and address technical and business challenges related to software development tooling

What you get

  • Base salary range of $120,000 — $180,000 USD
  • Potential for additional compensation such as an annual bonus, commission, or other incentive compensation

Worth weighing

  • No specific mention of remote work flexibility beyond hybrid options
  • Salary range is provided but may vary based on experience and location
  • The role requires travel, which may not suit all candidates

Summarised from JetBrains's posting. Read the full original.

Listed by JetBrains on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at JetBrains

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Apply to an Enterprise Customer Success Engineer (Post-Sales) - US position at JetBrains - Jobs near me at Foster City, California; Marlton and 2 more locations