or apply directly on JetBrains's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 65 days JetBrains's roles stay open a median of 66 days
- Reposted
- No
- Salary listed
- No 0% of JetBrains's roles list one
- Ghost-job risk at JetBrains
- high 69 stale, 2 reposted of 73 open
- Hiring momentum
- 114 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from JetBrains's own greenhouse board since 2026-08-03. Full hiring picture for JetBrains.
About this role
The Customer Success Engineer at JetBrains will maintain relationships with existing customers in China and support business growth in the region. Daily tasks include collaborating with account executives and support engineers, managing large accounts, conducting discovery calls, providing technical guidance, and developing documentation. The role also involves addressing customer escalations and optimizing workflows based on customer feedback.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of JetBrains as an employer.
What you need
- Strong pre-sales experience with the ability to demo and pitch a product’s key value
- Technical competence with a business-oriented approach and focus on customer needs
- Proficiency in software development tools with hands-on experience in programming, QA, system administration, release automation, or a related field
- Problem-solving and analytical skills across technical, product, and business areas
- At least five years of customer-facing experience in sales engineering, solutions engineering, customer success engineering, or a similar field
- Strong interpersonal communication skills, both verbal and written, with fluency in English
Worth weighing
- No salary or specific benefits listed
- Role involves significant customer interaction and travel
- Opportunity to shape JetBrains’ presence in China at an important stage
- Requires autonomy and the ability to navigate complexity
Summarised from JetBrains's posting. Read the full original.
Listed by JetBrains on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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