or apply directly on Jama Software's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Jama Software's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- No 0% of Jama Software's roles list one
- Ghost-job risk at Jama Software
- high 2 stale, 0 reposted of 5 open
- Hiring momentum
- 6 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jama Software's own greenhouse board since 2026-08-03. Full hiring picture for Jama Software.
About this role
The Developer Support Engineer at Jama Software provides advanced technical support for backend, integration, database, and configuration issues in both cloud and self-hosted environments. Daily responsibilities include troubleshooting complex incidents, analyzing logs and database queries, debugging application behavior, and collaborating with customers and engineering teams to resolve issues and improve product documentation.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jama Software as an employer.
What you need
- 3–6 years supporting Java-based web applications
- Experience navigating databases and writing SQL queries (MySQL / MSSQL)
- Strong Linux command line experience for log analysis and system configuration
- Experience troubleshooting firewalls, proxies, and networking issues
- Experience working with REST APIs
- Experience supporting SaaS applications or web applications
Nice to have
- Computer Science degree or related technical discipline
- Experience with ArangoDB or other NoSQL databases.
What you get
- Virtual first and culturally diverse work environment spanning 8 countries
- Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions
- Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.
Worth weighing
- No salary listed
- Role involves on-call rotations which may impact work-life balance
- The position requires strong independent problem-solving skills.
Summarised from Jama Software's posting. Read the full original.
Listed by Jama Software on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Jama Software
- Senior Product ManagerRemote - US