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Inter Carreiras

TECHNOLOGY COORDINATOR - Channels

Inter Carreiras · São Paulo, SP

Posted about 2 months ago

or apply directly on Inter Carreiras's site. We never take the application ourselves.

Is this posting real?

This role has been open
56 days
Inter Carreiras's roles stay open a median of 56 days
Reposted
No
Salary listed
No
0% of Inter Carreiras's roles list one
Ghost-job risk at Inter Carreiras
high
90 stale, 18 reposted of 144 open
Hiring momentum
271 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-28

Measured from postings appearing on and disappearing from Inter Carreiras's own greenhouse board since 2026-08-03. Full hiring picture for Inter Carreiras.

About this role

As a Technology Coordinator for Channels at Inter, you will lead a team focused on transforming the customer service channel using Genesys Cloud and AI for conversational self-service. Your daily responsibilities include managing modernization projects, developing voicebots, ensuring system integrations, and monitoring operational metrics to enhance the customer experience in the financial sector.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Inter Carreiras as an employer.

What you need

  • Experience managing medium to large teams (minimum 15 people, preferably 30+)
  • Experience with URA/IVR projects in large-scale contact centers
  • Solid knowledge of Genesys Cloud (Architect, Dialog Engine, Studio, Flows)
  • Experience in AI projects related to customer service or voice (NLU, voicebot, conversational automation)
  • Knowledge of Java for integrations, APIs, and microservices
  • Experience in modernization or transformation of contact center systems

Nice to have

  • Experience in a bank or fintech
  • Experience migrating to Genesys Cloud
  • Knowledge of AI model governance
  • Familiarity with platforms integrated with Genesys
  • Speech technologies

What you get

  • Vale-alimentação and Vale-refeição
  • Health and dental insurance
  • Life insurance
  • Birthday Day Off
  • Baby On Board and Nursing Room
  • Extended parental leave

Worth weighing

  • No salary listed
  • The role involves leading a significant transformation project which may require extensive change management skills
  • The position requires a strong technical background in both AI and customer service technologies
  • The role is based in São Paulo, which may limit remote work options

Summarised from Inter Carreiras's posting. Read the full original.

Listed by Inter Carreiras on their greenhouse job board, last confirmed open on 2026-09-28. PitchMeAI is not the employer.

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