Insomniacookies

Store Operations Manager (GM)

Insomniacookies · Manchester, NH

Posted about a month ago

or apply directly on Insomniacookies's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
Insomniacookies's roles stay open a median of 44 days
Reposted
No
Salary listed
No
3% of Insomniacookies's roles list one
Ghost-job risk at Insomniacookies
low
0 stale, 6 reposted of 1,194 open
Hiring momentum
1419 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Insomniacookies's own lever board since 2026-08-04. Full hiring picture for Insomniacookies.

About this role

As a Store Operations Manager at Insomnia Cookies, you will lead the team at a new location in Manchester, NH, focusing on hiring, coaching, and developing staff while ensuring high standards of food quality and customer service. You will also manage inventory, execute local marketing initiatives, and foster a positive store culture that emphasizes excellence and personal growth.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Insomniacookies as an employer.

What you need

  • 3+ years of management/leadership experience in a restaurant or retail establishment
  • Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
  • Benevolent leadership style with a player-coach mentality
  • An innate sense of true hospitality and ability to deliver exceptional customer service
  • Solid technical acumen regarding restaurant/retail business software
  • Proficiency with MS Outlook, Excel, MS Teams

Nice to have

  • Familiarity with using commercial convection ovens

What you get

  • Competitive base salary + quarterly bonus compensation package
  • $50.00 per month cellphone data plan stipend
  • Excellent comprehensive benefits coverage including medical, dental, vision & pet insurance
  • 401K with contribution match
  • 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave
  • Enrollment in Cookie College learning/training platform

Worth weighing

  • No specific salary listed
  • Focus on hospitality and customer service may not appeal to all management styles
  • Requires availability for late shifts, which may not suit everyone

Summarised from Insomniacookies's posting. Read the full original.

Listed by Insomniacookies on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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