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Insify

Customer Support Specialist

Insify · Amsterdam

Posted about 2 months ago

or apply directly on Insify's site. We never take the application ourselves.

Is this posting real?

This role has been open
65 days
Insify's roles stay open a median of 65 days
Reposted
No
Salary listed
No
0% of Insify's roles list one
Ghost-job risk at Insify
high
10 stale, 0 reposted of 17 open
Hiring momentum
25 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Insify's own lever board since 2026-08-04. Full hiring picture for Insify.

About this role

As a Customer Support Specialist at Insify, you will be the face and voice of customer service, engaging directly with entrepreneurs seeking assistance with their insurance needs. Your role involves answering inquiries through chat, phone, and email, collaborating with developers to improve the product based on customer feedback, and ensuring a smooth onboarding process for new clients, all while prioritizing exceptional customer experiences over quick resolutions.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Insify as an employer.

What you need

  • Experience in customer service or support roles
  • Strong communication skills in Dutch and English
  • Ability to engage in genuine conversations without scripts
  • Problem-solving skills to identify and address recurring customer issues
  • Commitment to providing a high-quality customer experience

Worth weighing

  • No specific salary or benefits mentioned
  • Role emphasizes customer engagement without scripted responses, which may require adaptability
  • Focus on collaboration with developers suggests a potential for involvement in product development

Summarised from Insify's posting. Read the full original.

Listed by Insify on their lever job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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