Senior Technical Account Manager
Incode Technologies · United States
Posted about 3 months ago · Previously reposted
or apply directly on Incode Technologies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Incode Technologies's roles stay open a median of 77 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Incode Technologies's roles list one
- Ghost-job risk at Incode Technologies
- high 8 stale, 4 reposted of 11 open
- Hiring momentum
- 24 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Incode Technologies's own greenhouse board since 2026-08-03. Full hiring picture for Incode Technologies.
About this role
As a Senior Technical Account Manager at Incode, you will manage the technical relationships for strategic accounts, ensuring successful integration and operation of Incode's identity solutions. Your role involves serving as a technical partner, leading onboarding and integration efforts, monitoring account health, and advocating for customer needs within the company. You will also contribute to improving processes and documentation to enhance team efficiency.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Incode Technologies as an employer.
What you need
- 3+ years in a technical customer facing role: TAM, Solutions Engineer, Implementation Consultant, Customer Success Engineer, or equivalent
- Strong working knowledge of REST APIs, webhooks, and async integration patterns
- Hands on experience with Web and/or Mobile SDK integration (iOS, Android, JavaScript/TypeScript)
- Proficiency with SQL for log analysis, troubleshooting, and operational reporting
- Ability to build and interpret data analysis and reporting artifacts, usage trends, account health metrics, SLA tracking, and operational dashboards
- Comfort with cloud infrastructure fundamentals (AWS preferred)
Nice to have
- Experience with identity verification, fraud prevention, or biometric authentication
- Familiarity with compliance frameworks relevant to enterprise customers (SOC2, PCI, GDPR/CCPA)
- Prior experience at a high growth SaaS or fintech company
What you get
- Flexible Working Hours & Workplace
- Open Vacation Policy
Worth weighing
- No salary listed
- Role requires managing multiple complex accounts simultaneously
- The position involves a wide range of responsibilities, which may lead to a demanding workload
Summarised from Incode Technologies's posting. Read the full original.
Listed by Incode Technologies on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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