or apply directly on Incident IQ's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Incident IQ's roles stay open a median of 16 days
- Reposted
- No
- Salary listed
- No 0% of Incident IQ's roles list one
- Ghost-job risk at Incident IQ
- high 3 stale, 0 reposted of 8 open
- Hiring momentum
- 15 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Incident IQ's own greenhouse board since 2026-08-03. Full hiring picture for Incident IQ.
About this role
The Implementation Specialist at Incident IQ works closely with K-12 School District clients to tailor the Incident IQ Platform to their specific needs. This role involves managing client onboarding projects, serving as the main point of contact throughout the implementation process, and ensuring effective communication between clients and internal teams. The position requires strong organizational skills and technical aptitude to oversee multiple projects and provide ongoing support.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Incident IQ as an employer.
What you need
- Bachelor's Degree or global equivalent in a related discipline
- 1 to 3 years of related professional customer experience; prefer SaaS Customer Success
- Excellent verbal and written communication skills
- Strong technical aptitude and experience with enterprise-class business software solutions
- Proven professional experience with project management, including scheduling of tasks and management of small to mid-sized projects
- Excellent computer skills including proficiency with Microsoft Office applications, SaaS applications, and webinar or conference/meeting applications
Nice to have
- Basic planning/organizational skills and techniques
- Basic analysis and problem solving skills
- Resourceful, flexible, adaptable and ability to work well with limited direction and oversight
- Professional and confident presence with a consultative, customer-focused attitude
- Strong sense of ownership and the ability to manage multiple independent projects simultaneously
What you get
- Competitive salary based on experience
- Medical, dental, vision, and life insurance
- 401k match
- Paid-time off (PTO)
- Excellent work/life balance
- Energetic and collaborative work environment
Worth weighing
- No salary listed
- Role involves managing multiple simultaneous projects which may be challenging
- Position requires strong technical aptitude and experience with SaaS applications
Summarised from Incident IQ's posting. Read the full original.
Listed by Incident IQ on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Incident IQ
- Senior Data EngineerIncident IQ HQ (Atlanta) OR Remote
- Product OwnerIncident IQ North (Alpharetta)
- Director, Sales EnablementIncident IQ HQ (Atlanta) OR Incident IQ North (Alpharetta)
- Account ExecutiveIncident IQ HQ (Atlanta) OR Incident IQ North (Alpharetta)