or apply directly on Hummingbird's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Hummingbird's roles stay open a median of 31 days
- Reposted
- No
- Salary listed
- No 0% of Hummingbird's roles list one
- Ghost-job risk at Hummingbird
- moderate 1 stale, 0 reposted of 3 open
- Hiring momentum
- 3 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Hummingbird's own greenhouse board since 2026-08-03. Full hiring picture for Hummingbird.
About this role
As a Customer Success Manager at Hummingbird, you will develop strong relationships with clients, particularly at senior levels, and create strategic account plans to enhance client satisfaction and retention. This role involves acting as a trusted advisor, coaching customers on best practices, and collaborating across teams to address customer challenges creatively and empathetically. You will also analyze data to identify trends that can help improve customer outcomes.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hummingbird as an employer.
What you need
- Experience in a Customer Success Manager role, ideally for a SaaS company managing enterprise accounts
- Resourceful, proactive, and creative problem-solving skills
- Analytical mindset with the ability to use data to identify trends
- Skilled at discovery and engaging with stakeholders at all levels
- Commitment to team culture and support for teammates
Nice to have
- Experience in financial institutions or fintech
- Curiosity and a commitment to continuous learning
What you get
- Competitive compensation including cash and equity
- Remote-first, fully distributed company
- Health, vision & dental benefits
- 401k
- Safe, respectful & comfortable work environment prioritizing diversity, equity, inclusion and belonging
Worth weighing
- No specific salary range mentioned
- Role involves significant cross-functional collaboration which may require adaptability
- Emphasis on building from the ground up may indicate a fast-paced and evolving work environment
Summarised from Hummingbird's posting. Read the full original.
Listed by Hummingbird on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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