or apply directly on Home Chef 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Home Chef 's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- No 0% of Home Chef 's roles list one
- Ghost-job risk at Home Chef
- high 14 stale, 8 reposted of 34 open
- Hiring momentum
- 70 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Home Chef 's own greenhouse board since 2026-08-03. Full hiring picture for Home Chef .
About this role
The Customer Experience Associate at Home Chef is responsible for being the first point of contact for customers, addressing their inquiries and issues through phone, email, and chat. The role involves handling account updates, assisting with platform usage, and documenting incidents, all while maintaining a positive attitude and effective communication. Associates will also participate in team meetings to identify trends in customer inquiries and contribute to problem-solving efforts.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Home Chef as an employer.
What you need
- Prior experience in Customer Support or related positions (restaurants, retail, etc.)
- General high school degree, or equivalent
- Positive attitude in regards to customer communication, as well as team collaboration
- Solid communication skills – both verbal and written
- Fledgling analysis skills - understands how to spot trends and research common themes
- Can type a minimum 50 wpm
What you get
- Medical, dental, vision, life and disability insurance available
- Paid holidays, sick time and vacation time
- 401k program
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
Worth weighing
- Training is mandatory and lasts for 3 weeks, requiring full availability during that time.
- Shift schedules are static, but daily activities may change based on business needs.
- No specific salary range provided for locations outside of California, Maryland, and Illinois, but base salary is stated as $17.50 in those states.
- Role may involve handling a high volume of customer interactions, which could be stressful.
Summarised from Home Chef 's posting. Read the full original.
Listed by Home Chef on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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