or apply directly on HelloFresh's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days HelloFresh's roles stay open a median of 34 days
- Reposted
- No
- Salary listed
- No 0% of HelloFresh's roles list one
- Ghost-job risk at HelloFresh
- high 165 stale, 28 reposted of 464 open
- Hiring momentum
- 710 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from HelloFresh's own greenhouse board since 2026-08-03. Full hiring picture for HelloFresh.
About this role
As a Customer Care Specialist at HelloConnect, you will provide exceptional support to customers through chat and email, focusing on building strong relationships and driving customer satisfaction. Your role involves managing customer concerns, meeting performance targets, and contributing to a positive and fun customer-focused environment. You will also be expected to personalize interactions and offer effective solutions to enhance the customer experience.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of HelloFresh as an employer.
What you need
- Previous non-voice experience
- Good email communication skills
- Ability to resolve issues quickly
- High-quality customer service skills
- Positive energy and can-do attitude
- High regard for integrity and diligence
What you get
- Competitive Compensation including Long Service Benefits
- Mental health support
- HMO medical coverage
- Generous leave benefits
- Life insurance for you and your family
- Annual learning & development budget
Worth weighing
- No salary listed
- Role emphasizes customer relationship building and satisfaction
- Work from home but requires office visit for equipment pickup
Summarised from HelloFresh's posting. Read the full original.
Listed by HelloFresh on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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