or apply directly on Heart + Paw's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days Heart + Paw's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 17% of Heart + Paw's roles list one
- Ghost-job risk at Heart + Paw
- high 41 stale, 0 reposted of 53 open
- Hiring momentum
- 64 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Heart + Paw's own greenhouse board since 2026-08-03. Full hiring picture for Heart + Paw.
About this role
As a Veterinary Receptionist (Care Coordinator), you will be the first point of contact for clients and their pets, managing schedules and providing information about services. Your role involves welcoming clients, handling inquiries, processing transactions, and maintaining a clean environment. You will also assist in ensuring pets receive proper care during their visit, all while working in a collaborative and pet-focused team.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Heart + Paw as an employer.
What you need
- Passionate about providing outstanding customer service
- Previous customer service experience
- Strong interpersonal skills
- Knowledge of basic animal behavior
- Exceptional verbal and written communication skills
- Ability to multitask and remain calm under pressure
Nice to have
- Fear Free and HABRI certification (or a desire to become certified)
What you get
- Competitive pay and opportunities for advancement
- Flexible scheduling
- Generous paid time off
- Company-paid holiday schedule
- Team Pet Care Discounts
- Health, Dental, and Vision insurance
Worth weighing
- No specific mention of required certifications or training beyond customer service experience
- Pay range is provided but may vary based on experience and other factors
Summarised from Heart + Paw's posting. Read the full original.
Listed by Heart + Paw on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Heart + Paw
- Veterinary AssistantBaltimore
- Groomer - Sign on Bonus $2000Berwyn
- Veterinary AssistantPhiladelphia, Pa
- Veterinary ReceptionistYork, PA
- Veterinary AssistantWarren, Rhode Island
- Credentialed Veterinary TechnicianRidgely, MD
- Dog Daycare SpecialistCherry Hill