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Gusto, Inc.

Product Designer, HR Experiences

Gusto, Inc. · New York, New York, United States

Posted about 3 months ago

or apply directly on Gusto, Inc.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Gusto, Inc.'s roles stay open a median of 80 days
Reposted
No
Salary listed
No
49% of Gusto, Inc.'s roles list one
Ghost-job risk at Gusto, Inc.
high
96 stale, 9 reposted of 97 open
Hiring momentum
146 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Gusto, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Gusto, Inc..

About this role

As a Staff Product Designer for HR Experiences at Gusto, you will design AI-native HR solutions that simplify complex tasks for small businesses. Your role involves leading service design, making critical judgment calls on AI outputs, and collaborating with cross-functional teams to enhance user experiences. You will also conduct research to validate design decisions in a compliance-sensitive environment.

Our read on this posting2.6out of 5
benefits
2/5
freshness
1/5
career value
5/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Gusto, Inc. as an employer.

What you need

  • 8+ years of product design experience owning and shipping work in a B2B SaaS environment, with robust craft across web
  • Experience designing AI-enabled or conversational experiences shipped to real users
  • Experience in service design for products with two sides or multiple stakeholders, including journey mapping and blueprinting
  • Judgment to evaluate and direct AI outputs, knowing when to use them and when to override them
  • Comfort with ambiguity and ability to frame problems and scope work
  • Well-developed collaboration and communication skills across design, product, engineering, and data

Nice to have

  • Experience in a high-stakes or regulated domain such as HR, compliance, fintech, legal, or healthcare
  • Helped lead a team's shift to AI-native workflows
  • Background contributing to AI governance, evaluation practices, or AI experience design patterns
  • Experience designing for internal or expert users alongside customer-facing surfaces

What you get

  • Competitive base pay
  • Equity (RSUs)
  • Flexible work location with hybrid options
  • Strong emphasis on equity-based compensation

Worth weighing

  • No specific mention of tools or technologies used in the design process
  • Role involves high-stakes decision-making with potential consequences for customers
  • Expectations for in-office work 2-3 days per week for employees in certain locations

Summarised from Gusto, Inc.'s posting. Read the full original.

Listed by Gusto, Inc. on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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