People Process Transformation Lead
Gusto, Inc. · Denver, CO - Hybrid; New York, New York, United States; San Francisco, CA - Hybrid
Posted 23 days ago
or apply directly on Gusto, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Gusto, Inc.'s roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 49% of Gusto, Inc.'s roles list one
- Ghost-job risk at Gusto, Inc.
- high 45 stale, 9 reposted of 97 open
- Hiring momentum
- 146 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Gusto, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Gusto, Inc..
About this role
The People Process Transformation Lead at Gusto will spearhead the evolution of People Operations by identifying opportunities to simplify and automate processes. This role involves collaborating with various departments to redesign workflows, improve operational efficiency, and enhance employee experiences. The leader will also oversee HRIS Operations and People Services, ensuring governance and continuous improvement in service delivery.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Gusto, Inc. as an employer.
What you need
- 10+ years of experience in People Operations, HR Operations, Business Operations, Process Excellence, Consulting, or related fields.
- 5+ years leading managers and operational teams.
- Demonstrated success leading enterprise-scale process transformation initiatives.
- Experience managing HR shared services, HR operations, HRIS operations, or similar service organizations.
- Strong understanding of HR technology ecosystems (Workday or comparable HRIS, case management platforms, workflow tools).
- Experience applying Lean, Six Sigma, business process management, or operational excellence methodologies.
Nice to have
- Experience in high-growth technology companies.
- Experience implementing HR technology or enterprise workflow platforms.
- Familiarity with AI-enabled workflow automation and employee support technologies.
- Lean Six Sigma certification or equivalent operational excellence training.
- Experience leading organizational change and large cross-functional programs.
What you get
- Competitive base pay
- Benefits
- Equity (RSUs)
Worth weighing
- Hybrid role requiring onsite work 2-3 days per week in designated locations.
- No specific mention of additional benefits or perks beyond compensation and equity.
- Expectations for AI engagement may require adaptation for candidates unfamiliar with AI tools.
Summarised from Gusto, Inc.'s posting. Read the full original.
Listed by Gusto, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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