Customer Service Representative
Guild Garage Group · Gator - Round Rock, TX
Posted 16 days ago · $21–$23
or apply directly on Guild Garage Group's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Guild Garage Group's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 72% of Guild Garage Group's roles list one
- Ghost-job risk at Guild Garage Group
- high 52 stale, 2 reposted of 92 open
- Hiring momentum
- 174 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Guild Garage Group's own greenhouse board since 2026-08-03. Full hiring picture for Guild Garage Group.
About this role
As a Customer Service Representative at Gator Garage Doors, you will be the key point of contact for customers, handling incoming calls, emails, and chats with professionalism. Your responsibilities will include scheduling appointments, troubleshooting issues, documenting customer interactions, and recommending services. You will work in a fast-paced environment and collaborate closely with technicians to ensure excellent service delivery.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Guild Garage Group as an employer.
What you need
- 1+ year of customer service experience
- Excellent communication & active listening skills
- Strong organization and multitasking ability
- A calm, friendly, customer-first attitude
- Comfort with technology
- High school diploma or equivalent
Nice to have
- Experience in home services or tech
- ServiceTitan experience
What you get
- Health, Dental & Vision Insurance
- PTO + Paid Holidays
- 401(k) with Company Match
- Employee Discounts
- Employee Referral Bonuses
- Career development within a nationwide family of premium home-service brands
Worth weighing
- Possible 4 Day Work Week for the right candidate
- Schedule details will be discussed during the interview process
- All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check
- Commissioned compensation ranges mentioned but not guaranteed
Summarised from Guild Garage Group's posting. Read the full original.
Listed by Guild Garage Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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