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Guidepoint

Client Success Manager - EMEA

Guidepoint · London, England, United Kingdom

Posted 15 days ago

or apply directly on Guidepoint's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Guidepoint's roles stay open a median of 45 days
Reposted
No
Salary listed
No
19% of Guidepoint's roles list one
Ghost-job risk at Guidepoint
high
75 stale, 3 reposted of 123 open
Hiring momentum
168 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Guidepoint's own greenhouse board since 2026-08-03. Full hiring picture for Guidepoint.

About this role

As a Client Success Manager at Guidepoint Insights, you will be the primary advocate for the Insights product among institutional clients, focusing on engagement and revenue growth. Your responsibilities will include developing personalized engagement plans, driving client interaction through outreach, collaborating with the sales team for renewals and upsells, and gathering client feedback to inform product and marketing strategies. This hybrid role requires strong CRM skills and the ability to build relationships with key stakeholders in the institutional investment sector.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Guidepoint as an employer.

What you need

  • Bachelors or masters degree from an accredited University
  • 2+ years of professional work experience in B2B product sales for institutional investors
  • Understanding of the institutional investment industry
  • Excellent communication skills
  • Intellectual curiosity and adaptability
  • Ability to work independently and as part of a team

What you get

  • Competitive salary, bonus and benefits
  • Excellent medical coverage through BUPA
  • Excellent professional development opportunities
  • Supportive culture that celebrates and rewards success
  • Monthly Happy Hour, Social Events, Summer Fridays
  • Year-round company sponsored sports and team building events

Worth weighing

  • Hybrid role may require flexibility in work location
  • Focus on institutional clients may limit exposure to other sectors
  • Role involves significant client outreach and engagement efforts

Summarised from Guidepoint's posting. Read the full original.

Listed by Guidepoint on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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