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Grupo QuintoAndar

Grupo QuintoAndar | Analista de Reclame Aqui Pleno

Grupo QuintoAndar · São Paulo, São Paulo, Brazil

Posted about a month ago

or apply directly on Grupo QuintoAndar's site. We never take the application ourselves.

Is this posting real?

This role has been open
36 days
Grupo QuintoAndar's roles stay open a median of 64 days
Reposted
No
Salary listed
No
0% of Grupo QuintoAndar's roles list one
Ghost-job risk at Grupo QuintoAndar
high
71 stale, 6 reposted of 92 open
Hiring momentum
151 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Grupo QuintoAndar's own greenhouse board since 2026-08-03. Full hiring picture for Grupo QuintoAndar.

About this role

The role of Analista de Reclame Aqui Pleno at Grupo QuintoAndar involves managing a high volume of customer complaints through the Reclame Aqui platform and other consumer protection agencies. The position requires proactive communication with customers to resolve conflicts and maintain the company's reputation, as well as analyzing cases and providing strategic responses. Candidates will need to meet productivity goals while working in a hybrid model, attending the office twice a week.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Grupo QuintoAndar as an employer.

What you need

  • Experiência recente e sólida na linha de frente lidando com Reclame Aqui e órgãos de defesa do consumidor
  • Histórico de atuação em ambientes com grandes volumes mensais de reclamações complexas
  • Domínio absoluto de atendimento via telefone, e-mail e WhatsApp
  • Residência em São Paulo/SP com disponibilidade para comparecimento presencial 2 vezes por semana
  • Ensino Superior completo ou em andamento

What you get

  • Salário competitivo
  • PLR - Participação nos Lucros e Resultados
  • Vale Refeição e Alimentação
  • Plano de saúde
  • Plano odontológico
  • Seguro de vida

Worth weighing

  • Modelo de trabalho híbrido requer presença no escritório duas vezes por semana
  • Ambiente de trabalho pode ser estressante devido à alta volumetria de reclamações
  • Comunicação é feita exclusivamente por e-mail, o que pode ser um fator limitante para alguns candidatos

Summarised from Grupo QuintoAndar's posting. Read the full original.

Listed by Grupo QuintoAndar on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

More roles at Grupo QuintoAndar

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