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Green Thumb

Field IT Operations Engineer

Green Thumb · Remote

Posted 13 days ago

or apply directly on Green Thumb's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Green Thumb's roles stay open a median of 37 days
Reposted
No
Salary listed
No
0% of Green Thumb's roles list one
Ghost-job risk at Green Thumb
low
0 stale, 15 reposted of 254 open
Hiring momentum
470 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Green Thumb's own greenhouse board since 2026-08-03. Full hiring picture for Green Thumb.

About this role

The Field IT Operations Engineer is responsible for supporting, troubleshooting, installing, and maintaining end-user technology and core IT infrastructure across various business locations. This mid-level role requires independent problem-solving and the ability to handle more complex incidents, while also contributing to projects and supporting team development. The position involves up to 40% travel and participation in on-call rotations, requiring flexibility and effective communication skills.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Green Thumb as an employer.

What you need

  • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in Information Technology or a related field preferred
  • 3+ years of progressively responsible experience in IT operations, infrastructure support, field services, systems administration, or a related technical role
  • Demonstrated ability to independently troubleshoot and resolve moderately complex hardware, software, server, network, wireless, and connectivity issues
  • Working knowledge of end-user devices, retail PoS technology, Windows environments, server infrastructure, network equipment, monitoring platforms, and IT service-management practices
  • Experience performing installations, configuration changes, patching, equipment deployments, and preventive maintenance using documented procedures
  • Ability to organize work, manage multiple priorities, communicate status, and complete assignments with limited day-to-day supervision

What you get

  • Competitive pay range based on experience, qualifications, and/or location
  • Eligibility for a discretionary annual incentive program driven by organization and individual performance.

Worth weighing

  • Up to 40% travel required, including occasional last-minute trips
  • Participation in after-hours, weekend, and holiday on-call support rotations
  • Work environment may include active construction sites and conditions that could be uncomfortable or challenging.

Summarised from Green Thumb's posting. Read the full original.

Listed by Green Thumb on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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