or apply directly on gorjana's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days gorjana's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 97% of gorjana's roles list one
- Ghost-job risk at gorjana
- high 143 stale, 0 reposted of 169 open
- Hiring momentum
- 188 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from gorjana's own greenhouse board since 2026-08-03. Full hiring picture for gorjana.
About this role
As a Technology Support Specialist at gorjana, you will serve as the first point of contact for technical issues, primarily supporting the Retail Store and Warehouse Teams. Your daily tasks will include managing and resolving IT tickets, troubleshooting various technologies, and ensuring efficient operations by onboarding and offboarding staff accounts. Excellent customer service and problem-solving skills are essential to succeed in this role.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of gorjana as an employer.
What you need
- Minimum 1 year of experience in technical support or a related field
- Strong understanding of retail operations and technology
- Excellent troubleshooting and problem-solving skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Proficient in Google Workspace
Nice to have
- Experience with Shopify
- Mobile device management
- Point-of-sale systems
Worth weighing
- Role primarily focuses on Tier I support, which may limit exposure to more advanced technical challenges
- Responsibility for response times and ticket resolution may add pressure during busy periods
- No specific salary or benefits mentioned in the posting
Summarised from gorjana's posting. Read the full original.
Listed by gorjana on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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