or apply directly on Go1eu's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 5 days Go1eu's roles stay open a median of 6 days
- Reposted
- No
- Salary listed
- No 0% of Go1eu's roles list one
- Ghost-job risk at Go1eu
- low 0 stale, 0 reposted of 1 open
- Hiring momentum
- 1 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-06
Measured from postings appearing on and disappearing from Go1eu's own greenhouse board since 2026-08-03. Full hiring picture for Go1eu.
About this role
As a Customer Success Manager at Go1, you will manage a portfolio of enterprise and mid-market customers in France and South EMEA, focusing on building strong relationships and ensuring customer satisfaction. Your role involves strategic account planning, monitoring customer health, coordinating implementations, and collaborating with various teams to drive adoption and growth of Go1’s content solutions.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Go1eu as an employer.
What you need
- Experience managing complex enterprise or strategic customer relationships, ideally in B2B SaaS, learning technology or another subscription-based environment.
- Evidence of protecting and growing a significant customer portfolio, including measurable retention, adoption or expansion outcomes.
- Experience identifying churn risk, developing recovery plans and coordinating stakeholders through challenging customer situations.
- Strong commercial judgement and an understanding of renewals, revenue forecasting and account growth.
- Experience leading strategic customer meetings, account planning and executive-level business reviews.
- The ability to explain contractual, technical and financial value clearly to customer and internal stakeholders.
Nice to have
- Experience working with large French enterprise organisations.
- Experience managing a portfolio of comparable size or complexity.
- Familiarity with learning technology, HR technology, content platforms or digital transformation.
- Experience using customer-success and CRM platforms to manage health, adoption, renewals and forecasting.
- Experience partnering with Product teams to translate customer feedback into clear, evidence-based recommendations.
What you get
- Competitive incentive plan in addition to salary
- Employee Stock Option Plan
- Flexible approach to work
- Monthly work from home or transport reimbursement
- One time work from home office set up budget
- Unlimited access to the Go1 Learning Hub
Worth weighing
- The role requires daily office attendance during the four-month probation period, followed by a minimum of two days per week in the office, which may not suit all candidates.
- The salary range is specified but may vary based on skills and experience, which could lead to uncertainty for candidates.
Summarised from Go1eu's posting. Read the full original.
Listed by Go1eu on their greenhouse job board, last confirmed open on 2026-10-06. PitchMeAI is not the employer.