or apply directly on Glossier's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Glossier's roles stay open a median of 39 days
- Reposted
- No
- Salary listed
- Yes 65% of Glossier's roles list one
- Ghost-job risk at Glossier
- high 12 stale, 2 reposted of 26 open
- Hiring momentum
- 37 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Glossier's own greenhouse board since 2026-08-03. Full hiring picture for Glossier.
About this role
As a Key Lead in the Dallas store, you will support the leadership team in creating exceptional customer and employee experiences while fostering an inclusive environment. Your role involves team leadership, customer experience management, and business operations, with a focus on communication and community engagement. You will spend your time on the sales floor and in back-of-house operations, ensuring operational standards are met and that the store team is motivated and informed.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Glossier as an employer.
What you need
- 2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment
- Experience in promoting and supporting a people-first employee culture
- Demonstrated ability to employ outstanding communication practices
- Proven ability to motivate and inspire teams
- Desire and willingness to roll up your sleeves and jump in when needed
- Passion for building exceptional customer and employee experiences
Nice to have
- Skilled in executing customer service and operational efficiencies
What you get
- Estimated hourly pay range of $18-$19
- Future opportunities for continued pay progression based on performance
- Full-time positions eligible for a competitive compensation and benefits package
- Part-time positions eligible for competitive compensation and benefits
Worth weighing
- No specific mention of career advancement opportunities
- Role requires a flexible schedule which may impact work-life balance
- Focus on customer experience may lead to high-pressure situations during peak times
Summarised from Glossier's posting. Read the full original.
Listed by Glossier on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Glossier
- Key Lead, LALos Angeles, CA
- Brand Experience Lead, New YorkNew York, NY
- Brand Experience Lead, LondonLondon, UK
- Key Lead, Las VegasLas Vegas, NV
- Art Director (Contractor)New York, NY
- Global Communications & Influencer Director (Contractor)New York, NY
- Senior Director, Supply Chain OperationsNew York, NY
- Senior Director, Supply Chain OperationsLos Angeles, CA