or apply directly on Glean's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 87 days Glean's roles stay open a median of 87 days
- Reposted
- No
- Salary listed
- Yes 76% of Glean's roles list one
- Ghost-job risk at Glean
- high 116 stale, 1 reposted of 116 open
- Hiring momentum
- 156 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from Glean's own greenhouse board since 2026-08-03. Full hiring picture for Glean.
About this role
As an AI Success Manager at Glean, you will be the primary post-sales contact responsible for ensuring customer success with the AI platform. Your role involves leading customer deployments, providing technical guidance, managing project timelines, and fostering long-term relationships to drive measurable business outcomes through AI. You will collaborate with various teams to ensure effective implementation and customer satisfaction.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Glean as an employer.
What you need
- 3–5 years of experience in technical deployment, implementation management, technical customer success, or technical account management of SaaS products for enterprise customers
- Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices
- Familiarity with cloud platforms (AWS, GCP, or Azure) and related services
- Excellent analytical and problem-solving skills
- Strong organizational, project management, and communication abilities
- Proven experience serving enterprise clients in strategic, consultative, and tactical roles
What you get
- Compensation range of $140,000-$200,000 annually
- Variable compensation, equity, and benefits may be available
- Comprehensive benefits package including Medical, Vision, and Dental coverage
- Generous time-off policy
- 401k plan contributions
- Home office improvement stipend
Worth weighing
- Role is hybrid, requiring 4 days a week in the NYC office
- No specific mention of career advancement opportunities or training programs
- Compensation is dependent on various factors, which may lead to variability
- Focus on AI fluency may require candidates to be comfortable with AI integration in their work
Summarised from Glean's posting. Read the full original.
Listed by Glean on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
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