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GFiber

National Operations Support Lead

GFiber · Remote

Posted 29 days ago · $160,000 - $235,000

or apply directly on GFiber's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
GFiber's roles stay open a median of 42 days
Reposted
No
Salary listed
Yes
83% of GFiber's roles list one
Ghost-job risk at GFiber
high
41 stale, 8 reposted of 94 open
Hiring momentum
150 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from GFiber's own greenhouse board since 2026-08-03. Full hiring picture for GFiber.

About this role

The National Operations Support Lead at GFiber is responsible for enhancing operational excellence across the Fiber-to-the-Home (FTTH) network. This role involves building and leading a centralized support team, analyzing performance data, and collaborating with regional teams to optimize construction and installation processes. The position requires a strong focus on continuous improvement and accountability in vendor management.

Our read on this posting3.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GFiber as an employer.

What you need

  • Bachelor’s degree or equivalent practical experience.
  • 7 years of progressive leadership experience in telecommunications operations, specifically within FTTH, broadband, or cable industries.
  • 7 years of experience in Program Management directly leading projects.
  • Experience with FTTH / GPON networks, deployments, and associated operational functions.
  • 5 years of experience in leading teams and in direct vendor management.

Nice to have

  • Bachelor’s degree in Business, Engineering, Data Analytics, or a related field (Master’s/MBA preferred) or equivalent practical experience.
  • 10 years of progressive leadership experience in telecommunications operations, specifically within FTTH, broadband, or cable industries.
  • Deep understanding of OSP Construction, OSP Maintenance, Drop burials/aerials, and In-Home Installation & Repair processes.
  • Proven track record of building and managing complex operational metrics, KPIs, and data visualization tools.
  • Extensive experience managing large-scale outsourced vendor/contractor relationships, including contract optimization and performance score-carding.

What you get

  • The US base salary range for this full-time position is between $160,000 - $235,000 + bonus + benefits.

Worth weighing

  • No specific details on the company's culture or team dynamics are provided.
  • The role involves significant leadership responsibilities, which may imply high expectations and pressure.
  • The application window is open until at least August 23rd, 2026, indicating a long hiring process or potential for ongoing recruitment.

Summarised from GFiber's posting. Read the full original.

Listed by GFiber on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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