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Galileo

Customer Service Representative

Galileo · Starbase, Texas, United States

Posted about 2 months ago

or apply directly on Galileo's site. We never take the application ourselves.

Is this posting real?

This role has been open
68 days
Galileo's roles stay open a median of 69 days
Reposted
No
Salary listed
No
14% of Galileo's roles list one
Ghost-job risk at Galileo
high
11 stale, 0 reposted of 14 open
Hiring momentum
30 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Galileo's own greenhouse board since 2026-08-03. Full hiring picture for Galileo.

About this role

The Customer Service Representative, also known as Patient Support Associate, plays a vital role in engaging with patients to understand their needs and facilitate their care journey. This position involves coordinating between patients and various services, handling administrative tasks, and fostering strong relationships to enhance patient experiences. The role requires problem-solving skills to identify improvements and implement changes that benefit patient satisfaction.

Our read on this posting3.4out of 5
benefits
4/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Galileo as an employer.

What you need

  • Genuine interest in helping others
  • Strong communication skills
  • Ability to thrive in a less structured environment
  • Experience in high-volume support
  • Problem-solving skills

What you get

  • Medical / Dental / Vision insurance
  • Flexible Spending Account
  • Health Savings Account
  • Company paid STD/LTD, AD&D, and life insurance
  • Up to 12 weeks of paid parental leave
  • 401K with employer match

Worth weighing

  • In-office role with specific hours and occasional evenings
  • No mention of remote work options
  • Compensation range provided, but specific salary based on experience
  • Less structured environment may not suit everyone

Summarised from Galileo's posting. Read the full original.

Listed by Galileo on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

More roles at Galileo

All 14 open roles at Galileo →