Funxyz

Senior Support Lead

Funxyz · New York, NY

Posted 7 days ago

or apply directly on Funxyz's site. We never take the application ourselves.

Is this posting real?

This role has been open
7 days
Funxyz's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Funxyz's roles list one
Ghost-job risk at Funxyz
low
0 stale, 0 reposted of 16 open
Hiring momentum
17 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Funxyz's own lever board since 2026-08-04. Full hiring picture for Funxyz.

About this role

The Senior Support Lead at Fun will oversee the day-to-day support experience, making critical judgment calls and ensuring operational excellence as the company scales. This role involves building tooling, workflows, and processes to maintain quality in customer support while collaborating closely with the L1 team. The position is integral to enhancing the user experience for clients relying on Fun's financial infrastructure.

Our read on this posting3.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Funxyz as an employer.

What you need

  • Experience in a support leadership role
  • Strong decision-making skills
  • Ability to build and improve support processes
  • Experience in a fast-paced, innovative environment

What you get

  • Opportunity to shape the future of payments and programmable money
  • Work with cutting-edge technology
  • Join a mission-driven team
  • Fast shipping of impactful work
  • Collaborate with top-tier financial infrastructure providers

Worth weighing

  • Role requires in-person presence in Midtown, NYC
  • Focus on operational excellence may limit strategic involvement

Summarised from Funxyz's posting. Read the full original.

Listed by Funxyz on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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