PitchMeAI Jobs
Fresh Prints

Customer Support Associate

Fresh Prints · Philippines (Remote)

Posted 12 days ago

or apply directly on Fresh Prints's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
Fresh Prints's roles stay open a median of 37 days
Reposted
No
Salary listed
No
22% of Fresh Prints's roles list one
Ghost-job risk at Fresh Prints
high
17 stale, 6 reposted of 41 open
Hiring momentum
72 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Fresh Prints's own greenhouse board since 2026-08-03. Full hiring picture for Fresh Prints.

About this role

As a Customer Support Associate at SeatGeek, you will provide assistance to customers through phone, email, and live chat, addressing inquiries related to ticket purchases, account access, and event changes. Your role involves problem-solving, documenting customer interactions, and collaborating with teammates to enhance the customer experience. This position requires a customer-first mindset and the ability to handle urgent situations with empathy and clarity.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fresh Prints as an employer.

What you need

  • At least two years of experience in customer support, customer service, contact-center operations, or another customer-facing role
  • Strong spoken and written English
  • Experience assisting customers through phone, email, or live chat
  • A customer-first mindset and the ability to remain calm during difficult conversations
  • Strong problem-solving skills
  • High attention to detail

Nice to have

  • Experience working across multiple channels is preferred

What you get

  • Monthly compensation: $700 per month
  • Full-time, remote working arrangement

Worth weighing

  • No salary listed beyond the monthly compensation
  • Training program required before starting live support
  • Role involves handling potentially urgent customer issues
  • Remote work requires specific technical and workspace setup

Summarised from Fresh Prints's posting. Read the full original.

Listed by Fresh Prints on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Fresh Prints

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