or apply directly on Fresh Prints's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Fresh Prints's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 22% of Fresh Prints's roles list one
- Ghost-job risk at Fresh Prints
- high 17 stale, 6 reposted of 41 open
- Hiring momentum
- 72 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Fresh Prints's own greenhouse board since 2026-08-03. Full hiring picture for Fresh Prints.
About this role
As a Customer Service Agent for Skylight, you will provide support and troubleshooting assistance to customers using Skylight's digital photo frames. Your role involves answering phone calls and emails, resolving customer issues, and ensuring high levels of customer satisfaction through effective communication and relationship building. You will also assist the Product Team by recreating customer-reported issues and escalating high-priority problems when necessary.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fresh Prints as an employer.
What you need
- Fluency in English with clear written/verbal communication skills
- Proven customer support experience or experience as a Client Service Representative
- Strong customer focus and adaptability to different customer types
- Track record of high CSAT scores and consistent quality
- Ability to critically think and empathize with customers
- Familiarity with CRM systems and practices
Worth weighing
- Role requires working US time zones, which may not suit all candidates
- No specific salary or benefits mentioned in the posting
Summarised from Fresh Prints's posting. Read the full original.
Listed by Fresh Prints on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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